Shipping policy

SHIPPING POLICY - SOFTGLAMNAILS

Thank you for shopping at SoftGlamNails. This policy outlines our procedures for shipping and delivering our retail products to your doorstep.

1. Order Processing Time

• All orders are processed within 1-2 business days.
• Orders are not shipped or delivered on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed by a few days. We will contact you via email or phone if there is a significant delay.

2. Shipping Rates & Delivery Estimates

• Standard Shipping: Estimated delivery within 3-5 business days.
• Expedited Shipping: Estimated delivery within 1-2 business days.
• Shipping charges for your order will be calculated and displayed at checkout.
• Note: Delivery delays can occasionally occur due to carrier issues outside of our control.

3. Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order contains your tracking number(s).
• The tracking number will be active within 24 hours of shipment.

4. International Shipping Policy

• Currently, we only ship to addresses within the United States. We do not offer international shipping at this time.

5. Customs, Duties, and Taxes

• SoftGlamNails is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages & Lost Packages

• SoftGlamNails is not liable for any products damaged or lost during shipping.
• If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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CONTACT INFORMATION

• Store: SoftGlamNails
• Address: 6107 Villa Hills Dr, Houston, Texas 77066, United States
• Phone: 346-232-1879 | Email: softglamnails6886@gmail.com